We take the quality of our services, the attitude of our staff and suppliers very seriously and as such strive to always resolve any customer problems in full and to the customer’s satisfaction.
To make a complaint or provide feedback please email firstname.lastname@example.org
with details of the complaint, your name and booking reference number. We will get in touch with you within 72 hrs. Please note that any post transfer complaints can only be processed for bookings less than 3 months from the day of transfer. Complaints of more than 3 months will not be accepted.